Privacy Policy

Last updated 24 August 2026

Halotech Jewellery is built on trust. This policy explains what we collect, why, and the choices you have.

This Privacy Policy applies to the website halotechjewellery.com and to the personal information collected through it, including our waitlist and SMS marketing program. It is provided by Halotech Jewellery Pty Ltd (ABN 72 692 999 385) ("Halotech", "we", "us", "our"), and is designed to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our mobile app is governed by a separate privacy policy that will be provided in-app and at the point of download.

Information we collect

Depending on how you interact with our website, we may collect:

Contact details you provide — your email address and, if you choose, your mobile phone number.
Consent records — whether you opted in to email and/or SMS marketing, and the date, time and source of that consent.
Usage and device data — collected automatically via cookies and similar technologies, such as your IP address, browser and device type, pages viewed, and how you arrived at our site.

How we collect it

We collect contact details directly from you when you join our waitlist or otherwise contact us. Usage and device data is collected automatically as you browse, using the third-party tools described below.

Why we collect it

To add you to our launch waitlist and keep you updated about Halotech.
To send you marketing communications by email and, where you have consented, by SMS — including product launches, new collections, offers and brand news.
To understand and improve how our website performs, and to measure the effectiveness of our marketing.
To respond to your enquiries and comply with our legal obligations.

SMS marketing program

If you provide your mobile number and tick the SMS consent box, you agree to receive recurring automated marketing text messages from Halotech Jewellery at the number you provide. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. We honour opt-out requests promptly, and you may also contact us using the details below to be removed.

Cookies and analytics

We use cookies and similar technologies to run analytics and measure advertising. These include Google Analytics 4 (website usage) and the Meta Pixel (advertising measurement for Facebook and Instagram). You can control cookies through your browser settings; disabling them may affect some site features.

Who we share information with

We do not sell your personal information. We share it only with service providers who help us operate the website and our communications, including:

Klaviyo — email and SMS marketing platform.
Netlify — website hosting and form handling.
Google (Analytics) and Meta (advertising measurement).

We may also disclose information where required or authorised by law.

Overseas disclosure

Some of the service providers above store and process data outside Australia, including in the United States. Where we disclose your information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, but we work to safeguard the information we hold.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.

Children

Our website and waitlist are intended for adults. If you are under 18, please use this site only with the involvement of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can address your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.

Contact us

Halotech Jewellery Pty Ltd (ABN 72 692 999 385)
Suite 2, 74 Park Avenue, Kotara NSW 2289, Australia
Email: hello@halotechjewellery.com